We are delighted to announce that Go Bridal has a reopening plan.
The last few weeks have been spent pouring over government guidelines (and there are a lot of them!) and putting together our timeline for welcoming both existing brides and future brides into the boutique with safety being our number one priority.
We are getting ready to return to what we’ve been doing for 20 years which is helping brides find their perfect dress.
Here is our plan to get back into the boutique (government guidelines permitting):
Phase 1 – from now we are “sweating all the small & serious stuff” around risk assessments, cleaning protocols, revising the shop layout so we can safely socially distance and make our boutique meet the “COVID-secure” criteria.
Phase 2 – from 1 July we will take appointments for new brides to come to visit us and choose their gown. There will be a booking fee of £20 refundable upon purchase. Brides can bring two people – although we would prefer just your “Plus 1” wherever possible.
Phase 3 – from 6 July we will open our diary to our existing brides for collections, fittings, try-ons and styling appointments with Ashleigh.
Prior to any booking being made we’ll contact you by phone and e-mail to talk you through our appointment protocols which have been designed to balance safety with a celebratory experience.
The “new normal” will be a bit different but behind all of the masks, gloves and hand sanitisers you will find the same dedicated team desperate to get back to what we love – finding and fitting your dream dress.


You can call one of our friendly bridal consultants on 01892 513333, during working hours.

Or, you can book online. There is now a booking fee of £20 for a Weekday and Saturday appointment, this is redeemable when you order your gown with us (unless there are any other discounts eg at some designer days we offer a 10% saving on the dress). There are two forms you can complete below, one is for a Bridal appointment and the other for a Bridesmaid.

Should you need to cancel then a full refund will be given as long as you e-mail or call us 8 days in advance of your appointment.

Should you wish to change your appointment to another date, we need 72 hours notice and should you then change or cancel again for a second time no refund will be given.

We also offer some tips and information on how to get the most out of your visit.



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We always reply within 24 hours (unless it’s a Sunday) so if you haven’t received a reply you might like to have a look in your junk mail in case our e-mail has gone there. We’d hate you to think that we don’t care about your enquiry!

Here are answers to some of your frequently asked questions…

This list answers the most common questions that we’re asked in the shop. You may not have considered some of the areas outlined below. Please feel free to call or e-mail us for more advice.

It’s always advisable to have an appointment as it means you’re not kept waiting. Your bridal consultant will be prepared for your one-to-one personal consultation.

Delivery times vary from 3 to 5 months.

If you have a late booking, don’t despair! Go Bridal has one of the largest collections in the South East so you can always buy a dress off the peg and we can arrange all of your fittings and alterations.

Also, we can often have dresses made at short notice from our British designers such as Sassi Holford and Suzanne Neville.

Some brides rush out as soon as the engagement ring is slipped on their finger. Others take a more laid back approach and wander in 2 months before the date.

Most brides do some research first and then start booking appointments at several shops.

Ideally start looking 9 to 12 months before your wedding as you will be trying on in the season when you’re getting married.

We don’t do alterations on site, but we have an out-of-house technician and can arrange all of your alterations for you.

Yes, of course we will!

We are happy to store your dress for you. Most brides will leave their dress with us for safe keeping until a few weeks before the wedding. Using our collect by car service your dress will be brought to your car, all pressed and hanging in a non see-through bag.

If your dress has a very full skirt we recommend that you bring in a pale coloured duvet cover as this minimise creasing of the gown

We can pack your dress in either hand luggage or in your suitcase.

We can also order from a range of beautiful travel boxes that are especially designed to fit in the overhead lockers and meet all airline requirements. They’re also acid-free so can be used to store your dress after the event.

This is one of the very most frequently asked questions we are asked at the store!

Let’s face it: all brides want to look their best on their day so what better incentive than your wedding is there to shed a few pounds and tone up?

However, many brides put off looking for their dress until they are at their target weight. This can result in a rushed race to find “the dress” rather than your dream shopping experience. Many bridal shops will greet you with a patronising look and “Oh you’re getting married when and you still haven’t got your dress? You’ve left it very late haven’t you?!”

We suggest that you come in to see us as soon as the ring is on your finger rather than when it has to be re-sized because you have shed a few stones! Ordering your dress doesn’t mean that we have to confirm the size there and then. We are usually able to delay measurements until 5 months before the wedding. The earlier you book your dress the more influence we have with the designer as to when your measurements are taken.

Should you lose weight between measurements and your first dress fitting our expert technical team will make the dress fit. Even if you have a gastric band fitted 8 weeks before your wedding and have lost 5 stones and dropped 5 dress sizes!

Remember, we are always happy to answer your questions…

We offer advice & tips on selecting your dress & accessories

Browse our blogs, the button below will take you there!